Screen

Goal

Name the problem in the room's own numbers before showing any software.

Click path

1. Slide 2: 'You pay for 100% of the floor. Your members use about half.'
2. Ask the host: what is your floor's real weekday occupancy? Write the number down. You will come back to it at minute 55.
3. Ask the broker: how many of your landlord clients have a floor or a suite they cannot lease conventionally right now?

Activity IDs exercised

Talk track

• Hybrid work left most office floors around half full. The rent, utilities and cleaning are paid for every desk whether anyone sits at it or not.
• Today that spare capacity is either dark, or it is sub-let informally through email threads and one person's memory. Nobody can price it, and nobody can prove who used it.
• FlexHQs turns that spare capacity into priced, bookable inventory and gives the host a number they can act on at renewal. Over the next 45 minutes I am going to run a real building through it, end to end, on the live product.

If asked

Is this coworking?

No. The host stays the landlord or head lessee and picks who is in. Members are companies under a signed agreement, not walk-ins. Full days only, no hourly desks.

Screen

Goal

Three concepts they need before the demo makes sense: listing issues points, agreement carries points, booking spends points.

Click path

1. Slide 3: floor plan becomes inventory; points price every seat-day; agreements gate every booking.
2. Slide 5: read the three numbers out loud: 5.0 points per workstation per week, 1.5x to 2.5x office premium, 20 business day bucket.
3. State the broker's role in one sentence, then go to the browser.

Activity IDs exercised

Talk track

• Points are the unit of account end to end. A listing issues a supply of points based on its seat mix. A member company signs for a share of those points. Every booking spends them. One seat for a full 20 business day month is 20 points, so a 120 point agreement is six seat-equivalents.
• A workstation costs 5 points a week however the days are weighted. Midweek costs more than Monday or Friday, and offices carry a premium that scales with how scarce they are on that floor. The host rebalances the days; the member sees a price list.
• For brokers: FlexHQs is invite-only. Nobody signs up from the internet. A host gets in because someone brought them, and that someone is you. You bring the building, we onboard it with you, and you stay the relationship owner with the tenant companies that fill it.

If asked

Why points and not dollars?

Dollars stay between the host and the member; what a point costs in cash is the host's commercial term, and it differs per member. Points let one price list govern a floor with five different contracts on it.

Why invite-only?

Two reasons. Trust: a host controls exactly who is in their building. Quality: every account traces back to a person who vouched for it. For you it also means the channel is protected.

Screen

Goal

Show what 'done' looks like before building one live: a property with a live listing, points issued, contracted meter, booked today, margin.

Click path

1. Land on Portfolio. Point at the metric strip: Properties, Live listings, Points issued, Contracted, Booked today, Margin/mo.
2. Point at the pre-staged listing row (the fallback listing): Status Live, Workstations/Offices, Points issued, Contracted meter.
3. Do not click into it yet. Say 'this is where we will be in twenty minutes' and click New space.

Activity IDs exercised

Talk track

• This is the whole portfolio on one screen. Every listing shows the points it issues, how much of that is contracted, who is on the floor today and the monthly margin against the head lease.
• Margin is the number a host has never had for a sub-let floor. It is contracted revenue minus the cost you entered for the space. We will build that up from a floor plan now.

If asked

Can I have more than one building?

Yes. Portfolio groups listings by property, and a property can carry several listings, one per floor or suite.

Screen

Goal

The hero moment. A PDF floor plan becomes counted, priced, bookable inventory in under ten minutes, with the host reviewing every count.

Click path

1. Step 1 Location: choose Existing property (the demo property) so the address is already right. If you want to show the address search, type a real address and let Mapbox resolve it, then switch back.
2. Step 2 Floor plan: drop the rehearsed PDF. Narrate the processing state (it is short). On the review workbench, point at the detected workstations and offices, then deliberately add one workstation marker and remove one to show the host is in control.
3. Read the live rail: office multiplier, point-bearing seats, total points. Say the formula out loud once (see talk).
4. Accept and continue. Step 3 Details: name the listing, set Mon to Fri hours, choose Head lease, enter gross rent, square footage, term. Watch the rail: points this listing issues, break-even $ per point, completeness checklist going green.
5. Publish. On the Published screen, pause on 'issues N points'. Click Create a member agreement only later (segment 6); for now click Back to portfolio, then open the listing.

Activity IDs exercised

Talk track

• Drop in the plan you already have. Workstations and offices are detected and shown on the drawing for review. Nothing is saved until the host says the counts are right.
• Worked example for a 12 workstation, 2 office floor: the office premium is 1 plus the workstation to office ratio over 8, so 1 plus 6/8, which is 1.75. Seats are 12 plus 2 times 1.75, that is 15.5, times a 1.2 platform buffer, floored to 18 point-bearing seats. Times 20 points per seat: this floor issues 360 points a month.
• The 1.2 is deliberate oversell. Members never all show up on the same day, so the platform lets a host contract 20% more than the furniture. An 80% daily cap per company keeps any one member from swamping the floor.
• Step 3 is where the economics come in. Enter what the space costs you and the rail tells you the break-even price per point before you have talked to a single member.

If asked

What if the detection is wrong?

You fix it on the drawing before accepting. Add or remove markers, then accept. The counts you accept are the counts that become inventory.

Can I change the multiplier?

No. 1.2 is platform-managed. What you control is the day pricing and how many points each member holds.

Do you support several floors?

One floor plan per listing today. A building with three floors is three listings under one property, and Portfolio rolls them up.

Screen

Goal

Show that pricing follows demand without hourly complexity, and that the host can model the floor's economics before signing anyone.

Click path

1. Section 1 Points supply: read-only, the formula and furniture counts. Say it locks the moment the first agreement is signed.
2. Section 2 Day pricing: move Wednesday from 1.3 to 1.4 and Monday from 0.8 to 0.7. Show the sum meter staying at 5.0 / 5.0 and the per-column price preview changing. Save. Say members see the new price list immediately.
3. Section 3 Scenario modeler: add two or three hypothetical members by points and monthly fee. Point at totals, unallocated, and the allocation meter in the rail: green within the furniture, amber into the 20% buffer, red over.
4. Read the break-even $ per point next to the modeled $ per point.

Activity IDs exercised

Talk track

• The week always sums to 5 points for a workstation. You decide the shape: if Wednesday is your crowded day, make it cost more and Monday cost less. That is the only pricing lever you need, and you can pull it at any time.
• Before you sign anyone, model the floor. Three members, their points and their fees, and you can see whether you are selling into the buffer and whether the rate per point clears your head lease.

If asked

Can members buy more points mid-term?

Not in this version. An agreement's points are fixed for its term. Top-ups are on the roadmap, and the host can always write a new agreement.

Does the system set prices for me?

No. It shows you demand by day and by company. Repricing is your decision, by hand.

Screen

Goal

Show how a signed deal becomes an enforceable entitlement, and hand the baton to the member side.

Click path

1. Members roster: metric strip Active, Awaiting acceptance, Points contracted / issued, Contracted revenue. Point at the pre-staged awaiting rows.
2. New agreement, step 1: pick the listing just published (shows points available), company name, contact name and a real inbox you control (the second browser profile), points via the stepper (say 120), monthly fee, term. Note the first-contract lock banner.
3. Step 2 Review: the agreement summary and the price grid the member will see. Step 3: Copy the invite link. Paste it into the notes app on screen so the room sees it.

Activity IDs exercised

Talk track

• You negotiate and sign on paper, the way you do today. Here you record the ten fields that matter: who, how many points, what fee, what term. From that moment the platform enforces it: no booking happens on this floor without an active agreement behind it.
• The invite is a link. Today you send it yourself, from your own email, which most hosts prefer for a first conversation. Automated email from FlexHQs is being switched on and will send this for you.
• 120 points is six seat-equivalents. The member's bucket caps at 120 and tops up by 30 every Monday. Unused capacity is forfeited, not banked, which is what keeps the floor honest.

If asked

Where is the contract PDF?

The signed PDF upload is a placeholder in this version; the terms live in the agreement record and the six legal-term fields on the listing.

Can the member reject or negotiate in the app?

No. They accept what you recorded. Negotiation stays offline, between you and them.

Screen

Goal

Prove the entitlement the host recorded is exactly what the member sees, and that the member experience is self-serve.

Click path

1. Switch to the second browser window (member profile, signed out). Paste the invite link. Read the summary: company, listing, points, term, fee. Set name and password, accept.
2. Land on Home: Company points meter (120 / 120), next top-up Monday, agreement end date, Book a desk button.
3. Open Agreement: the What points cost grid (Mon to Fri × Workstation / Office) shows the exact weights the host set in segment 5, including the changed Wednesday. Below it, What your points get you.

Activity IDs exercised

Talk track

• The person who accepts becomes the Company Admin. They manage their own team from here; the host never has to add a guest by hand.
• This grid is the whole pricing model from the member's side. A Tuesday workstation is one point; a Wednesday office is 1.4 times 1.75, so about 2.5. No hourly rates, no surprises.

If asked

Can a member see other companies' bookings?

No. They see availability on the floor, never who holds it. The host sees everything.

Screen

Goal

The second hero moment: pick a day, pick the desk on the drawing, spend points, see the refund timeline.

Click path

1. Book space: choose Single day, pick a Wednesday at least 8 days out in the date rail (it shows free counts per day and 'What it costs' for that day).
2. Click a workstation on the floor canvas, then marquee-select two more. Watch the sticky bar: selection summary, company points after, Spend n points.
3. Switch to Date range across a weekend to show only open days are counted. Switch back to single day. Spend the points.
4. Booking confirmed: the reference, points spent, company points remaining, and the refund timeline in the listing's time zone. Say 'no email is sent' is stated on screen on purpose.
5. My bookings: open the cancel dialog on the new booking, read the refund tier, then close it without cancelling.

Activity IDs exercised

Talk track

• Availability is on the drawing itself. You pick the desk you want to sit at, or the office, for the day you want. The cost is in front of you before you commit, and the balance after.
• Cancellation is tiered by calendar days and by role, so the floor is not gamed. Until seven days before, anyone gets the points back. Until three days before, only an admin does. Inside three days, nobody does unless the host chooses to restore them. The cancel itself is never blocked, only the refund.
• Every rule you saw the host set is enforced here: open days, the 20 business day horizon, the company's daily cap, one seat one booking. The database will not let two people hold the same desk on the same day.

If asked

Can a member edit a booking?

Cancel and rebook. Editing a confirmed booking is deliberately not built; it keeps the refund rules unambiguous.

Hourly or half days?

No, and that is a design choice. Full days keep pricing, cleaning and security simple for the host.

Screen

Goal

Show the admin tier so the host hears 'I never have to administer their people'.

Click path

1. Team: open Invite, show One person / Several (up to 50 addresses with one role and one quota). Do not send. Point at Can book (per-guest listing access) and Quota on an existing row.
2. Plan: the four-week grid of seats per day, balance projected week by week including forfeits at the cap. Type 3 workstations on next week's Tuesday to Thursday and watch the projection move.
3. Optional if ahead of time: Company bookings, Reserve a block for a team day, and the seats × days assignment grid.

Activity IDs exercised

Talk track

• The Company Admin invites their own people, decides who may book which listing and caps any individual's monthly days. The host is out of that loop entirely.
• The planner answers the question every office manager asks: if the team comes in three days a week, do we run out of points? It projects the balance week by week and shows where unused points forfeit.

If asked

Can I book for a whole team at once?

Yes. A Company Admin reserves a block of seats for a date range and assigns people to seat-days, or lets guests claim their own.

Can I restrict a department to certain days?

Not yet. Member groups with day restrictions are on the list; today the tools are per-person access and quota.

Screen

Goal

Close the loop. The booking made two minutes ago is already on the host's books, attributed to a company, with points spent.

Click path

1. Switch to the host window. Bookings: filter to the listing; the new booking is there with company, units, points, status. Open it: schedule, units, member, points spent, refund tier, Restore points (only on cancelled).
2. Listing Members tab: the company row with Points, $/mo, $/point, Term, Status Active, Used this window meter moved off zero.
3. Portfolio: Contracted meter and Booked today now reflect the agreement and the booking. Return to the occupancy number you wrote down at minute 2.

Activity IDs exercised

Talk track

• That is the loop. Floor plan to inventory, agreement to entitlement, booking to a number on the host's screen, with no one in the middle of it.
• At renewal you now have utilization by company and by weekday. You know who is under-using their allowance and which days you could reprice. You said your floor runs at N percent; this is how you find out what the other part is worth.

If asked

Can I cancel a member's booking?

No, by design. You can restore the points on a booking the member already cancelled, which is the host's goodwill lever.

Can I see who is on the floor today?

Booked today shows the count and the bookings list shows who. A daily on-site roster view is on the roadmap.

Screen

Goal

Convert. Leave with a named building, a named contact and a date.

Click path

1. Slide 7: what changes for the host. Slide 8: deliberately not in scope (read it; it builds trust).
2. Broker terms: state the referral arrangement and what the broker does versus what FlexHQs does. [TONY: confirm the broker economics before the meeting; the product has no partner or payout feature, so this is a commercial term outside the software.]
3. Pricing, if asked: current hypothesis is $99 per location per month plus $1 per square foot per year, $199 minimum, billed to the host; members pay the host, not us. [TONY: confirm against the Sept 15 P&L model before quoting; payments are not in the product, so this is invoiced.]
4. Slide 9: 90-day pilot, hands-on onboarding with the host's first floor plan, their data stays theirs. Ask for the building and the date.

Activity IDs exercised

Talk track

• For the host: hours back every week, numbers for the next negotiation, agreements you can enforce, and control of who is in your building.
• For the broker: a product you can put in front of every landlord client with a half-empty floor, and every tenant client who needs three days a week and not a lease. You bring the introduction and stay the relationship owner; we onboard the floor with you in days, not an IT project.
• The ask: one building, one floor plan, one member company, ninety days. Which building?

If asked

What does it cost the member?

Whatever the host charges per point. That is the host's business; we do not take a cut of it.

Is my data safe?

Every account is invited, every admin action is audited, sessions require MFA for platform admins, files live in private encrypted storage on AWS in the US Midwest. Your data stays yours and can be deleted on request.

What is not there yet?

Payments, calendar and chat integrations, hourly bookings, member groups, automated email. All deliberate for a first version; say which ones matter to you.